Guests

Since graduating with a Master’s in Economics, Jesper have been working within primarily two areas: high-level strategy at CXO-level and leadership. This has led him to his current role at the LEGO Group where he heads up “LEGO Workplace Experience”. His aim is to create workplace experiences that enable LEGO employees to be and do their best at work, attract and retain world class talents, and bring them closer to the LEGO values.

Ryan Anderson serves as VP of Digital Innovation at Herman Miller, where his work focuses on creating new innovation strategies to grow Herman Miller’s business. With over twenty-five years of industry experience, much of Ryan’s work has centered on how technology can enable new ways of working and how the future workplace can support positive, productive work experiences. Ryan’s regularly speaks about the future of technology and the workplace, and his work has been featured in Fortune, the Wall Street Journal, Wired, Fast Company, the BBC and beyond.

Tina Arnoldi is a marketing consultant, qualified in both Google Analytics and Google Ads, part of the Google Partners program, and was part of the Google Developer Expert community from 2016 - 2019. She has an MA in psychology, a UX nanodegree and trains others in design thinking principles. As a former IT professional, she co-founded and served as the director of a Google-funded grant initiative to match volunteers in her community with nonprofits in need of technical help. She was recognized in 2007 by the Charleston Business Journal with a "Forty Under 40" award and again in 2011 as an "Influential Woman in Business". Tina resides in Charleston, South Carolina.

Elena is an intranet consultant and managing director of Rivelty.Intranet, speaker at Russian and world conferences in Australia, Denmark, Germany, Sweden. Elena works with some of Russia's top-ranking companies in the retail, banking, telecoms, and metal industries. Her team runs unique benchmark research in Russia for 5 years. Elena has been tireless in fostering the Russian intranet community. She is organizing Russian Intranet Awards (#RIawards) and #RiveltyConf - a conference for internal comms and DW leaders, blogging and running Russian intranet community. Elena is a jury member at the "Intranet and Digital workplace award" and Intranet Italia Champions.

A desk inside London Zoo - just yards from a mob of meerkats - means Clare is never short of content or inspiration for the suite of internal Comms channels that keep 1,000 colleagues at ZSL connected, informed and engaged. But meerkats are easy customers compared to a diverse workforce spread around the globe, and Clare has been able to draw on the considerable experience gained in roles at NHS Blood and Transplant and HMV to design new digital channels, encourage user buy-in and create online communities that drive advocacy and engagement with the organisation. Clare taps into people’s passions to get them sharing stories that connect them with their colleagues, as well as improving their relationships with internal and external stakeholders. With colleagues flung far and wide - including a team based in Outer Mongolia - Clare uses creative approaches across a variety of channels to ensure two-way communication that is inclusive for all. Clare’s skill in working with all colleagues to co-create creative and inspiring messages that resonate has resulted in award-winning communication campaigns, a history driving up response rates for employee engagement surveys and generated crucial advocacy for internal comms within multiple senior leadership teams.

Andrea Brant, an account manager at DWG, is passionate about optimizing employees’ digital experiences. Prior to joining DWG, Andrea worked for Adobe for nearly 20 years. Most recently she led Adobe’s Digital Communication Channels team, driving the strategy for and implementation of Adobe’s internal digital communications channels to improve employee communication and collaboration, and increase executive transparency for Adobe’s 20,000+ employees worldwide. Adobe’s intranet, Inside Adobe, was a Nielsen Norman Group 2015 Intranet Design Annual Winner and received Honourable Mention in DWG’s 2014 My Beautiful Intranet.

Martha Brown is the Product Owner on the team that has evolved Duke Energy’s intranet from infancy to a cloud-based, responsive solution. She’s passionate about user-centered design’s power to enable engagement, inspire innovation, and improve the employee experience.

Jesper Bylund is the intranet manager at Scania Region, Sweden’s 3rd largest health care provider. The intranet is used by 35.000 employees, mainly nurses, doctors, and assistant nurses. The intranet vision is to provide workday support and enhance efficiency in the organization. Jesper is also an independent consultant, helping companies and organizations to build and develop their intranets. Jesper has also created The Intranet Governance Game, a planning tool for getting the intranet governance right.

Kim Clark is a documentary filmmaker, trainer, writer, and speaker focusing on conscious communications. She works with companies on employee and diversity and inclusion communications, she's a partner at the talent journey innovation firm Employera and speaks for Ragan Communications while teaching at San Jose State University. She's working on her first book, The Conscious Communicator.

Morten Dal is empowering enterprises and employees to work remotely while fighting Covid-19. He is helping organisations and people to adopt to New Ways of Working beyond the current crisis. Global award-winning corporate communications and change manager, now senior customer success manager with Microsoft, coming with 15+ years of corporate experience from the customer side.

James Dellow is the founder and director of Chief Technology Solutions. He is a human-centred designer and a workplace technology consultant, specialising in how people connect, communicate and collaborate with each other. He brings nearly two decades of experience working in intranet and knowledge management roles and as a consultant with a wide range of government, professional and blue-chip companies. James has worked with an extensive range of digital workplace solutions advising on strategy, governance, user experience design, information architecture and content management. James is well known for his past work with social business pioneers Headshift / Dachis Group, global IT services and solutions company CSC (now DXC), and in Ernst & Young's global knowledge management division, the award winning Center for Business Knowledge.

Charles Eisenstein is a speaker and writer focusing on themes of human culture and identity. He is the author of several books, most recently Sacred Economics and The More Beautiful World our Hearts Know is Possible, and his newest book, Climate: A New Story. His most recent essays are The Coronation and The Conspiracy Myth.

Patrik has multifaceted expertise encompassing business needs, corporate culture, digitalization and technology as well as people experience. With a versatile experience and human centered leadership, Patrik has brought meaningful change across ever-growing, dynamic organisations from defining cultures to enhancing employee/customer experience. Patrik has been responsible for diverse and challenging transformation projects where employee experience, strategic cornerstones and corporate culture have been the key elements for design. The TietoEvry new head office in Finland, is one of the most visible transformation initiatives Patrik has driven. The head office is a showcase corporate culture and new ways of working meeting a physical work environment and digital experience, achieved through human centered design. Employee experience is based on three main elements; culture, physical space and the digital/technological environment. How do you create an environment where employee experience is at the center and the company culture becomes visible? As the competition for talent becomes more intense, the well-being and experience of employees as well as the company's values and sustainable development are becoming an increasingly important part of the efforts to attract talents. For companies to be at the top of their game, they have to invest in employee experience. The cost for not doing so, is a risk not worth taking!

Erin is Senior Director of Strategy at Korn Ferry, and leads the company’s Collective Intelligence organization – a global 40-person cross functional team charged with digitally transforming the firm’s operational framework and using technology and data to enable commercial activities that accelerate the business’ strategy. She led the development and implementation of Korn Ferry’s digital workplace, Fuse, which has received two top industry awards from Nielsen Norman Group and Digital Workplace Group. Erin has been a keynote speaker and contributor to DWG, Intra.NET Reloaded, and other industry publications as an expert in workplace transformation, strategic operations, and digital workplaces. She earned her Bachelor of Science in Accounting and Economics from the University of San Diego, and currently resides in Massachusetts with her husband and two children.

As the Founder of Distribute Consulting and the Remote Work Association, Laurel Farrer starts, strengthens, and leverages virtual workforces to solve corporate and socioeconomic concerns. A global thought leader on the topic of remote work, Laurel collaborates with the world's leading businesses and governments to eliminate virtual worker discrimination, prevent policy retraction, increase remote job accessibility, train distributed leaders, and design economic initiatives. Additionally, she also shares her expertise as a Forbes contributor, subject matter expert for business education curriculum, and virtual software product advisor.

Katie Fennell is a communication specialist at UPMC. As a member of the intranet team for the last four years, she discovered and developed a passion for the digital employee experience. Her focus is streamlining user support for the intranet to help UPMC's 90,000 staff get the answers they need efficiently and facilitating two-way communication with Office 365 tools. Her team continuously improves the digital landscape and is transforming the way UPMC staff get information.

Ephraim Freed has spent over 15 years working towards delivering a meaningful experience of work in the modern age, and likes to say that he takes the same approach Abraham Lincoln would to employee experience: Of the people, for the people and by the people. He does this by combining user experience design and strategic change management to deliver purposeful technology, communications channels and content. In various roles Ephraim has led employee communications teams, built user experience programs, facilitated industry workshops for digital workplace teams at Fortune 500 companies, helped clients launch new social intranets, and more. Today he is a Custom Success Manager, helping large enterprise clients get more business value out of Workplace from Facebook. In his spare time Ephraim strives to be an empowering father to his two young daughters, support the local schools and community in El Segundo, barbecue over charcoal every Saturday night, and make it into the Pacific ocean every week.

Nancy Goebel is DWG’s Managing Director for Member Services. In addition to heading up service delivery, Nancy is responsible for member engagement, retention and growth. Nancy also sits on DWG's Board of Directors. Prior to joining DWG, Nancy was an accomplished executive at JPMorgan Chase, where she built and led a global team in designing and implementing an award-winning intranet. She also led digital enablement and business re-engineering initiatives. Outside work, Nancy is an enthusiastic wine-maker, fundraiser, meditator, wife and mother of two. Outside work, Nancy is an enthusiastic wine-maker, fundraiser, meditator, wife and mother of two.

Brad Grissom is a Technology Strategist at Microsoft where he advises executives and technology teams at strategic accounts as they progress through their digital transformation journeys. By providing leadership across Microsoft, partner, and customer organizations, his charge is to deliver technology strategies and architectures that support vital customer business outcomes and goals. Brad's 20-year career has spanned both technical and business roles that at their core have focused on setting vision and strategy, building programs, and leading change. He considers himself very lucky to have worked for such iconic brands as Harley-Davidson, Southwest Airlines, and now Microsoft. His passion for technology combined with his formal education in communication and writing, keeps Brad busy blogging, speaking, and sharing ideas on digital transformation, the digital workplace, and the future of work. You can find him on Twitter @grissombrad or reach out to connect on LinkedIn.

James Hallam is a Product Manager & professional coach of more than 15 years’ experience, with a background in digital implementation, cultural transformation, portfolio management and consulting, and new product development. James is currently the Global Digital Academy Manager at R² Data Labs, Rolls Royce. R² Data Labs is the data innovation catalyst inside Rolls-Royce. We create data-based improvements, apps and services that improve the way Rolls-Royce and our customers operate. We harness industry knowledge and engineering expertise to unlock new value from data that others can't. We believe that only collaborative innovation will find the most undiscovered value from data. James is also a Programme Manager and Lecturer at The Open University where he manages several modules across psychology and education.

Mel Kettle is an expert at communication that builds trust. She understands how to create strategies that have immediate, meaningful impact. Mel has more than two decades of experience in strategic communication and leadership, gained by working with commercial, government and non-profit organisations. She also brings the unique educational combination of a Master of Business (Marketing) and a Master of Public Health, making her a valuable asset to leaders and teams that want achieve real connection and sustained engagement. Today Mel works with CEOs, leaders and teams to help them become more connected in an increasingly disconnected world. She is a sought after thought leader, speaker, mentor and facilitator who helps her clients create stronger relationships with their workforce, customers and investors. Clients rave about Mel’s sharp insight, her ability to simplify the complex and her capacity to mobilise people and ideas so they can increase their visibility and influence. Mel is the author of The Social Association: 5 key skills not-for-profits need to increase member engagement, generate ROI and create thriving online communities. Her second book Connected Leadership – Starts with You is due out in mid-2020. She is the host of podcast This Connected Life. Mel’s clients have included Toll, Microsoft, Arup, Queensland Country Bank, numerous universities and research facilities, Queensland Government, NSW Government, Pharmacy Guild of Australia, Hepatitis Australia and IHC New Zealand. She lives in Brisbane, Australia.

Elizabeth Marsh leads DWG’s Research Programme with its library of 80+ best practice reports. She also regularly gets involved in consulting and benchmarking projects. Elizabeth is co-author, with Paul Miller, of The Digital Renaissance of Work: Delivering digital workplaces fit for the future. She is studying part-time a Digital Society PhD at the University of Nottingham.

Karissa is the Lead SharePoint Architect for Duke Energy’s intranet. With over 8 years of experience in enterprise Microsoft products she has built 10+ portals for various industries from healthcare to banking. As a certified change management professional, Karissa knows what truly drives product adoption - identifying and solving the right problems for users.

Katelyn Mayak is manager of Internal Communications at UPMC. She began her career by assisting with an intranet upgrade to SharePoint 2013. At the time, she had little knowledge of what an intranet was, but quickly gravitated towards the concepts surrounding the upgrade: putting users first and implementing a robust governance strategy to ensure content accuracy. Today, her team manages the organization's intranet for 90,000+ employees that features personalized content and news and a topic-based information architecture. Her passion for helping staff find what they need when they seek it has led to a vision that will transform the information-based intranet to a transactional digital tool in SharePoint Online. Her team is currently working towards hyper targeting and a de-centralized content ownership strategy.

Gabrielle is the founding CEO of Equiem, leading the business from its 2011 inception to become the world’s leading tenant experience platform, used by 165,000+ people across 60 million sq ft of prime commercial real estate worldwide. Named in Business Insider’s Coolest People in Australian Tech (2016) and honoured in Bisnow’s 2019 NYC Power Women list, Gabrielle is an exceptional leader, with a commercial acumen honed across 15+ years of leading and growing organisations. In the space of just 8 years, she has developed the Equiem team from just two to over 230 employees. Today, Gabrielle's Equiem manages a client portfolio of 145+ buildings across Australia, the United Kingdom, Ireland, and the USA, leading the firm to be named in Deloitte's Tech Fast 500 (APAC 2016). In 2017, she moved to New York with her family to spearhead the company’s expansion in the USA. Gabrielle was previously Director of Sales & Marketing and Group General Manager of Advance Marketing, a leading marketing organisation operating in Australia, New Zealand and the UK. She is also a published writer and an accomplished global presenter having studied Business and Communications at Monash University in Melbourne.

Michael Meade, D.H.L., is a renowned storyteller, author, and scholar of mythology, anthropology, and psychology. He combines hypnotic storytelling, street-savvy perceptiveness, and spellbinding interpretations of ancient myths with a deep knowledge of cross-cultural rituals. He is the author of Awakening the Soul: A Deep Response to a Troubled World, The Genius Myth, Fate and Destiny: The Two Agreements of The Soul, Why the World Doesn't End, and The Water of Life: Initiation and the Tempering of the Soul and editor, with James Hillman and Robert Bly, of Rag and Bone Shop of the Heart. He is also the creator of the Living Myth podcast. Meade is founder and Director of Mosaic Multicultural Foundation, a nonprofit network of artists, activists, and community builders that encourages greater understanding between diverse peoples.

Luke has over 20 years’ experience working in IT. Working in a variety of people focused IT led roles, Luke has over a decade of experience of Microsoft technologies, including Office 365 in large multinational regulated industries. He has worked on one of the first implementations of BPOS-d (the forerunner to Office 365) through to managing the fast-evolving service Microsoft offer today. He specialises in supporting Communications, HR and technical teams in the introduction, strategy and management of collaboration, messaging and identity products.

Luke has over 20 years’ experience working in IT. Working in a variety of people focused IT led roles, Luke has over a decade of experience of Microsoft technologies, including Office 365 (O365) in large multinational regulated industries. He has worked on one of the first implementations of BPOS-d (the forerunner to Office 365) through to managing the fast-evolving service Microsoft offer today. He specialises in supporting Communications, HR and technical teams in the introduction, strategy and management of collaboration, messaging and identity products.

Once described as “human caffeine” on Twitter, Dr Nicola Millard injects a positive, people-centred expresso shot to innovation and future strategy. Half social scientist, half technologist, all academic, she uses techniques from disciplines such as design thinking, psychology, anthropology, computing, and business consulting to generate data, provocations and stories which can engage and create conversations from the board room, to the front line. No frothy coffee; just solid research.

Business and social entrepreneur Paul Miller is CEO and Founder of Digital Workplace Group (DWG). His latest book, The Digital Renaissance of Work: Delivering digital workplaces fit for the future (co-authored with Elizabeth Marsh), was shortlisted for the Management Book of the Year 2016 Award, and his previous book, The Digital Workplace: How technology is liberating work, helped to popularize and explain the term “digital workplace”. Paul hosts the Digital Workplace Impact podcast, is Executive Producer of the 24-hour global digital experience Digital Workplace 24, and hosted the pioneering internet radio show Digital Workplace Live for five years. He has given many inspirational talks on the digital future of work, for audiences at Microsoft, IKEA, Google, Accenture, Harvard Business Review, Cisco, European Commission, IMF, Adobe and Oxford University. Paul was ranked one of the world’s Top 50 Social Employee Advocacy Leaders in 2015. Prior to founding DWG, he was Founder and CEO of communications company The Empowerment Group; Publisher and Editor of social and digital innovation magazine ‘Wave’; and, in pre-internet days, Co-founder of the Ideas Café salon. He lives in the Cotswolds in the UK.

Jennifer Newton is Chief Communications Officer of HAVI, a global, privately held company focused on innovating, optimizing and managing the supply chains of leading brands. In this role, she oversees all aspects of communication (internal, external and customer) and is focused on building the HAVI brand and helping drive customer satisfaction and business results through compelling messages and stakeholder engagement. Prior to joining HAVI, Jennifer operated her own consulting business, Jenerate Communication, for eight years serving such clients as McDonald’s, ITW, Jenner & Block, Hyatt, Toys R Us and Caterpillar, in addition to HAVI. She helped leaders and organizations use communication to connect with key stakeholders, influence behavior and drive business results. Before starting Jenerate Communication, Jennifer spent seven years working in Corporate Communications at McDonald’s Corporation. During that time, she provided communication counsel and support to the Chief Restaurant Operations Officer and the Presidents of the following divisions: McDonald’s Europe, McDonald’s Asia-Pacific, Middle East and Africa, and McDonald’s Partner Brands. Prior to McDonald’s, Jennifer worked as a communication and change management consultant for Towers Perrin, a global human resources and management consulting firm. There she worked with Fortune 500 companies to develop and implement communication/change management strategies and tactics related to reengineering, culture change, mergers, business literacy, compensation, performance management, benefits, diversity and other human resource issues. Jennifer holds a B.A. in English, Phi Beta Kappa, from Wellesley College and a Master’s of Journalism from Northwestern University’s Medill School of Journalism.

Geert Nijs is learning architect. During working hours, he is engaged in modern learning techniques like team learning and social learning. During his "free" time he is passionated about social technology and the new possibilities this technology offers, in this area he advices companies and organisations. The combination of modern learning techniques and knowledge about social technology makes it possible to introduce new digital tools in the workplace with a very different approach. In addition, he is keynote speaker about smarter collaboration with social technology and about communities. He contributed to several books and is author of the book "De Netwerkexpeditie" (in Dutch), "collaborating smarter with social collaborating".

Kevin Olp is a DWG research associate, freelance consultant and business owner in the financial services industry. He has specialty in digital adoption, sustainability and change leadership. Kevin worked previously as a Digital Workplace executive at Northwestern Mutual, where he sponsored the development and implementation of their current intranet. Kevin is passionate about the integration of diverse digital tools into a single, seamless experience for users, without constraints of time or location.

Tori is the Director, of IT Client Services at Pega Systems. In this role, Tori is responsible for ensuring that end users are provided the most current, enhanced, enjoyable, and stable environment in which to perform their work. In 2018, Tori began to structure a narrative of Human Centered IT to draw our attention away from providing tools and instead drive the conversation back to the people who are the most valuable asset to your Digital Workplace program. By building a diverse community of executive stakeholders, business champions, and viral influencers, Tori’s has consistently increased the most crucial measurement of success: adoption. Tori has directed end user technologies in entertainment, non-profit, education, financial services, and software development. Tori serves on the Board of Directors for Pride In Our Workplace a Massachusetts, a nonprofit corporation founded to improve equity, diversity, and inclusion in the workplace for LGBTQ professionals in the Greater Boston area.

After acquiring a degree in Computer Science, Giovanni launched his career in Italy with Andersen Consulting’s Milan Office and later at the World Headquarters in Chicago. Giovanni then served in Earnst & Young’s Center for Business Knowledge, as the Global Director for the KWeb program, responsible for all aspects of E&Y’s knowledge sharing environment. Under his leadership, EY won the MAKE (Most Admired Knowledge Enterprise) Award for 12 years in a row. In 2011 Giovanni joined Johnson & Johnson, as the Global Head of Information and Knowledge. In the fall of 2016, Giovanni returned to his professional services roots and joined KPMG as the Global Director of Collaboration and Knowledge, from which he transitioned to the role of Global Head of Knowledge Management and Digital Workplace services with Incedo Inc. Giovanni joined Takeda in May 2020.

With over 25 years in technology leadership Tony began his recent engagement with HAVI in 2013 as CIO for The Marketing Store (TMS), a global HAVI business. He has since served as CTO at TMS and now as CIO Technology Global Services for all HAVI entities. Tony's experience includes 15+ years in the Advertising sector as well as other, varied industries. Tony is now and has previously been directly accountable for Digital Workplace solutions.

Robert is an experienced architect, strategist and leader with 30 years of experience working within IT and also a passionate digital experience advocate. Robert is active as Digital Workplace consultant, working in the area between IT and the business, supporting large companies and organisations, Like Saab Group, Volvo Cars and Telia Company, on their journey to provide digital tools and services that promotes collaboration and increase employee engagement. By combining holistic view and deep technical skills in platforms like Microsoft 365, mobility solution and digital experience platforms Robert contributes with everything from creating vision and strategies to manage implementations and change management.

James Robertson is the founder and managing director of Step Two, headquartered in Sydney, Australia. James is the originator of the current global movement towards digital employee experience (DEX), as well as a 20-year reputation as an intranet expert. He's the author of two books, "Essential intranets" and "Designing intranets". He's keynoted events around the globe.

Ricky is a Business Analyst at Stagecoach and was the Project Manager responsible for the Blink Project. With over 17 years’ experience working with Stagecoach, he has held various roles around the business such as Pay Clerk, Special Projects Manager, Recruitment Manager, Communications Manager, and is now part of the Group Change Team. Usually based out of the London office, Ricky spends his time with his Son, watching sports entertainment, playing FIFA (which he’s very bad at!), and keeping up to date with the latest technology… especially if it’s Apple related!

I have a passion for Digital Communications and have worked within this area for about 25 years. Complex or knowledge intensive companies have been of interest since I wrote my Masters thesis on CBS and I have had the great honor of working within some fantastic companies: IBM, Chr. Hansen and now VELUX. I have a deep and wide international experience within the intranet/portals area (especially Microsoft SharePoint / Office 365) and have worked with strategies, processes, tools, technical solutions, conducting training, driving user adoption and establishing governance. I also have an interest in social media (also for internal use like Yammer), community enablement, Knowledge Management and search optimization and I have done a variety of projects in these areas. It is important to me that solutions have a great Digital Employee Experience (DEX) and that we start with business needs and the end-users expected outcomes (also by using personas). We fight for our employee’s attention - our digital channels need to be modern, user-friendly and work well on any device (also mobile).

Deshard Stevens serves as the Chief Information Officer (CIO) for the New York City Commission on Human Rights, an agency charged with enforcing some of most progressive civil rights laws in the nation. As CIO, he supports the agency mission by providing information and technology solutions that foster innovative and operational excellence while ensuring agency compliance with industry best practices and guidelines. Deshard is a transformational leader with over 10 years of experience managing, developing, and implementing business strategies and technical solutions. He was a recipient of the 2018 Rising Star Award from the New York City Public Sector CIO Academy. He is certified as a Project Management Professional (PMP), Certified in Risk and Information System Control (CRISC), and holds a Master of Business Administration.

Edward has worked in the digital sector for over ten years, in consulting and client management roles. His experience spans numerous sectors, from global corporates to non-profits, covering clients based in North America, Europe and the Far East. As part of DWG’s leadership team his main focus is to work closely with our member organisations to enable them to establish effective digital workplaces. His previous clients have included: Southwest Airlines, PNC Bank, Foreign and Commonwealth Office, Estee Lauder, 3M, Charles Schwab and KPMG. Key Experience: Business and market analysis, requirements gathering, workshops and focus groups; Technical appraisals, business case creation and feasibility studies; Content evaluation and analytics reviews; Advanced technical knowledge of Microsoft 365; Expert in change management, governance, adoption and analytics; Advisory to project boards and leadership teams; Published research papers for DWG.

David Dylan Thomas, author of the book Design for Cognitive Bias from A Book Apart, serves as Content Strategy Advocate at Think Company and is the creator and host of the Cognitive Bias Podcast. He has developed digital strategies for major clients in entertainment, healthcare, publishing, finance, and retail. He has presented at TEDNYC, SXSW Interactive, Confab, LavaCon, UX Copenhagen, Artifact, IA Conference, Design and Content Conference, and the Wharton Web Conference on topics at the intersection of bias, design, and social justice.

A decade of international experience in building and managing delivery of end-to-end global digital products, platforms and channels, driving the vision and strategy in line with clients' needs in banking, asset management, insurance and IT sector. Currently Product Owner for the new Fidelity's Intranet platform.

Oxfam's Digital Workplace comprises a set of collaboration and productivity tools for Oxfam's global staff worldwide. This ecosystem of tools helps power Oxfam's vision of a just world without poverty, and supports Humanitarian, Campaigning, Advocacy and Long-Term Development Programming. Alongside running a set of well-established collaboration tools – Box (file sharing and storage), Microsoft Teams (project communications), Workplace by Facebook (internal communications and collaborative conversations), Drupal intranet (for knowledge management), Moodle (learning and development) – we’re introducing a set of new services including DocuSign (electronic signature), PowerBI (data visualization) and Microsoft Power Automate (workflow automation). We strive to offer a great digital employee experience that empowers staff and to create porous collaboration boundaries that support our work with partners.

Passionate about digital communication and working in this field for more than 15 years. Involved in strategy, processes, tools, solutions, training, user adoption and collaboration & social.

By day, Dr. Lauren 'L' Vargas is a digital dragon wrangler with 19 years experience assisting organizations with their community and communication strategies. Vargas is an independent researcher and consultant of Your Digital Tattoo, as well as, a 'One by One' Research Associate with the University of Leicester - delivering a "practical approach to building digital literacies within specific museum contexts" for UK and US museums.

Will has worked at Fidelity International for 5 years in the digital workplace domain, and now work on improving the effectiveness of Fidelity's digital tools in making Fidelity a great place to work. Recent projects have included our global Office 365 implementation, the rollout of Microsoft Teams and Zoom, and supporting the business through the transition to home working in 2020.

Frederik is team lead for the adoption and change activities within the digital workplace at VELUX. Being an experienced teacher, certified change manger and having 10+ years of experience within the user adoption area, Frederik has been central in increasing personal efficiency and organizational productivity from top floor to shop floor in VELUX. Based on his experience from several global companies and 15+ years of training in Microsoft products, Frederik has developed the award wining user adoption concept “GET IT” which provides training, coaching and consultancy across all of VELUX.

Rita is an experienced corporate communications practitioner, social media advisor and internationally certified executive coach, focused on helping organisations and their leaders be the most open, social and collaborative they can be. Before establishing her business, Rita led Internal Digital Communications at one of Australia’s top four banks, ANZ, to help the organisation realise the business benefits of enterprise social technologies. Her work has been widely recognised as a ‘textbook’ example of building digital capability in a way that has delivered real business value. As a consultant, Rita enjoys helping executives build their impact and influence by learning to become socially engaged. She also likes getting under the hood in organisations to get new social media and enterprise social initiatives up and running or work out ways to kick-start stalled attempts. Rita’s passion for social extends to sharing insights about social ways of working in social media and through her involvement as a co-host of fortnightly Twitter chat, #ESNchat. As a seasoned communicator who’s taken on the challenge of working with social technologies, Rita is in a unique position to provide a range of perspectives on challenges organisations face in wanting to try a more open way of working in the digital age and, most recently, an increasingly distributed world of work.